WHAT OUR CUSTOMERS SAY

We have used Underwood's for septic services at 3 different homes in 2 counties over a period of about 3-4 years. They have never failed to respond promptly to a call, they have stayed right on schedule with their contracts, they have helped us solve 'leftover problems' from previous owners....always with an attitude of friendliness and courtesy....and they have always been successful in whatever we needed done.

The best service we have received in a very long time by a service person. The tech was polite, well-dressed, very knowledgeable, and very tidy in repairing our septic problem. He took time to explain all the ins and outs of our septic system while performing and inspection and resulting repairs. We were highly impressed with his attention to detail throughout the entire process! This company also does plumbing work and we plan on using them for those needs as well. I couldn't recommend them enough! You won't be disappointed!

Thank you for a "Job Well Done"! David and I really appreciate you and are thankful to have such a vigilant plumber as you!

Dusty Underwood Plumbing to the rescue again! We had a MAJOR repair at one of our Duplexes. Micah and the team fixed everything and did an excellent job! Jennifer kept us updated from the office side. We have used Dusty Underwood Plumbing for years and the service just keeps getting better! Great job in sending our out estimates quickly and offering digital signatures options plus continuing to deliver quality, reliable service. You All are GREAT!
Thank you!

I have used Dusty Underwood Plumbing for years and they have always provided outstanding service. Their owners, office staff, and onsite personnel are friendly, knowledgeable, and professional.

They are responsive when you have an emergency, and almost always have the required parts and tools on the truck.

They have repaired broken pipes, installed a dishwasher and clothes washer, installed an aerobic septic system, repaired a hot water heater, and made many other repairs, and all of them have done expertly and expeditiously

A master plumber reviews all of their work orders to ensure that the work was done and charged correctly.

They are great company to do business with. As you can probably tell, I’m a huge fan.

After emailing them after hours on a Sunday, Easter Sunday at that, they were willing to send someone out to fix my minor leak. I told them it could wait until Monday and they sent someone out the very next day. They fixed the issue at a reasonable price and it took them no time at all. The plumber was nice, explained the problem and gave me multiple options on how he could fix the issue.

Had a real state inspection. We have no experience with septic systems. The technician was very informative and explained all parts of the system. He also told us what to look for in the future. Three of the four access ports were below ground. He removed brush and dug to get access to the three below ground ports in order to do a complete inspection. Very impressed with thoroughness, knowledge, and willingness to explain the system. Dusty Underwood Plumbing kept us informed of unexpected changes to our appointment. We did not have to wait for them for hours since they let us know a day in advance of the change in appointment time. Greatly appreciated. The technician was on time.

You guys came in and fixed our bathtub faucet, without problem or hesitation. Other plumbers only masked the issue. Fast and friendly service!

I have come to trust Dusty Underwood and team for all my aerobic septic system needed. They repaired my old, poorly installed system, and kept me functional until I could afford to replace it. They’ve also installed a tankless water heater in our home we love. You can trust this company to be honest and fair with you.

Andrew came out and spent a considerable amount of time searching for a broken water line that another company failed to locate. His dogged determination and willingness to not give up was greatly appreciated.